Event Details

Bigger and Better!

Our event includes:

1. The NHADA Business Conference: featuring nine business education sessions, with three held at a time in different time slots. Please plan on bringing your leadership team. 

2. The NHADA Partner Exposition: featuring vendor booths from more than 50 companies, providing an excellent opportunity to see how these companies can make your business more successful.



Nov. 17, 09:00 AM - 03:00 PM


The DoubleTree by Hilton Manchester Downtown, 700 Elm St, Manchester, NH 03101


Member registration and breakfast begins at 8 a.m. Partner registration and setup begins at 7 a.m. See Agenda for complete timeline.

Meet The Presenters
les abrams
Les Abrams, Cox Automotive, NHADA Diamond Partner

Director of Dealer Performance Consulting and Training

Les is consulting and training OEM’s / Dealer Groups as well as looking at the data of Cox’s 40,000 dealer clients to curate the Key Performance Indicators and Benchmarks of top performing dealerships.

tara brown
Tara Brown, ClaimLinx

Client Services Manager

She started at the company 5 years ago with a rich background in service, but the insurance industry was new to her. She has since dedicated herself to becoming an expert in the field.

Erica Danford
Erica Danford, Dealer.com, Cox Automotive, NHADA Diamond Partner

AVP, Manged Services Division

Over the past four years, she has helped guide and manage the growth of the Managed Services business from 45 team members to over 250 team members and from 2500 customers to over 5500 customers.

Sam Casey
Sam Casey, Cox Automotive, NHADA Diamond Partner

Senior Corporate Counsel

Sam Casey advises the organization on its compliance, privacy and cybersecurity programs.

Mary Kimmel
Mary Kimmel, KGA, Inc.

Licensed Clinical Mental Health Counselor

She has an extensive background in providing a range of services including Employee Assistance Programs (EAPs), human resource consulting, and organizational training. Her facilitative approach is useful in empowering both individuals and groups to develop new skills and move through change.

Jen Moeckel
Jen Moeckel, Cook, Little, Rosenblatt & Manson, p.l.l.c., NHADA Silver Partner


devotes her practice exclusively to assisting employers in complying with legal requirements during all phases of the employment relationship and defending employers in discrimination and other claims pending before state and federal agencies.

Bill Napolitano, Proactive Leadership Group, NHADA Bronze Partner

Bronze Partner

Bill is a leading speaker, coach and trainer with over 30 years of business growth experience. Bill’s track record in over 40 industries is a testament to his real-world knowledge and extensive expertise in transforming average organizations into top performers in their field.

Hilary Holmes
Hilary Holmes Rheaume, Bernstein Shur


Hilary brings her own brand of thoughtfulness and determination to every variety of legal challenge. As a judicial intern with the United States District Court for the District of New Hampshire, Hilary gained an insider’s vantage point of the litigation process from start to finish.

Patty Smith
Patricia “Patty” Smith, Cox Automotive, NHADA Diamond Partner

Vice President and Chief Information Security Officer

Patty is responsible for developing and managing the security strategy for Cox Automotive, as well as all aspects of risk management & compliance, security engineering, security operations, vulnerability management and security culture & awareness.

Matt Harrington
Matt Harrington, Harrington Brands

Founder and Chief Strategist

He created the "Growing Millennial Leadership" program out of what he saw was a necessity to have a holistic and pragmatic conversation about the different generations in the workplace.

Peg O'Briend
Margaret O'Brien, Devine Millimet, NHADA Silver Partner

Chair, NHADA Silver Partner

Margaret "Peg" O'Brien serves as chair of Devinee Millimet's labor & employment practice group. She exclusively represent management in the resolution of employement related...

Tom Quigley
Tom Quigley, ClaimLinx

Vice President and National Benefits Consultant

Tom has more than 25 years of experience in the insurance industry, and he uses his knowledge to be a true advocate for the business owner.