Spring time also means seminar time.
As we kickoff April, there are many seminars to send your staff to—some of which are right around the corner.
On the fence about training with NHADA? There are many benefits to sending your staff to our seminars, for one, it's local!
- LOCAL: NHADA provides education and training to its members and their employees at our centrally located office in Bow/Concord – no traveling out-of-state.
- INDUSTRY-SPECIFIC: NHADA sessions focus on issues directly related to your needs. You will not be listening to information that is not applicable to our unique industry.
- COMPLIANCE-FOCUSED: Many NHADA sessions focus on important compliance and legal issues.
- AFFORDABLE: NHADA provides cost-effective training, and information that may save you money.
Upcoming events:
Tuesday, April 16
NH Department of Labor and Federal Laws & Regulations
Know the laws and regulations. Avoid the pitfalls and legal issues, the time and the money!
PRESENTERS: NH DOL Inspection Division Administrator Michele Small and
Attorney Jennifer Moeckel of Cook, Little, Rosenblatt & Manson, p.l.l.c.
Tuesday, May 7 AND Thursday, May 9, 2019
(Two separate sessions for your convenience)
Service Advisors & Managers: Keeping Up with Today’s Service Customer
Topics include: keeping up with today’s customer; building your base; communication, consistency, foundation of knowledge; 5 steps to exceptional service; discovery, consultation, value experience, delivery experience, follow-up; taking a look at opportunities to updating your process; and Increasing your production and CSI.
PRESENTER: Ken Zwigart, National Trainer at American Financial & Automotive Services, Inc.,
an NHADA Diamond Partner
Wednesday, May 8
Topics include: “Road to a Sale” with today’s customer; Time, consideration, communication; prospecting; setting up a daily work plan; and presenting numbers and overcoming objections.
PRESENTER: Ken Zwigart, National Trainer at American Financial & Automotive Services, Inc.,
an NHADA Diamond Partner
Friday, May 10
F&I – Time is Critical; So is Income
Topics include: keeping up with today’s customer; building your base; communication, consistency, foundation of knowledge; 5 steps to exceptional service; discovery, consultation, value experience, delivery experience, follow-up; taking a look at opportunities to updating your process; and increasing your production and CSI.
PRESENTER: Ken Zwigart, National Trainer at American Financial & Automotive Services, Inc.,
an NHADA Diamond Partner
Tuesday, May 14
Topics include: keeping up with today’s customer; building your base; communication, consistency, foundation of knowledge; 5 steps to exceptional service; discovery, consultation, value experience, delivery experience, follow-up; taking a look at opportunities to updating your process; and increasing your production and CSI.
PRESENTER: Ken Zwigart, National Trainer at American Financial & Automotive Services, Inc.,
an NHADA Diamond Partner
Wednesday, May 15
Getting and Maintaining Peak Performance
One of the biggest challenges most companies have is getting and maintaining peak performance. The Human System is a repeatable process to attract, coach, keep, and grow your best team members. This system is one the 6 key systems that every growth company should focus on and one of the three people systems in our growth framework.
The Human System is founded upon Topgrading, which is the leading methodology world-wide for attracting, hiring, developing and retaining top talent. It is a highly structured and prescriptive approach designed to ensure that only the highest performers are hired, developed and retained. Bill will provide a practical framework he has used over 20 years with his clients for building a rhythmical human system to develop Leadership Potential and grow companies.
PRESENTER: Bill Napolitano, ProActive Leadership Group, an NHADA Bronze Partner
Thursday, May 23
Rev Up Your Career in Automotive Accounting:
Be More Than Overhead – Intermediate
This session will cover automotive accounting issues, including: making the most of your manufacturer financial statements ; reviewing dealership internal controls; Working with other department heads to close out the month; identifying opportunities in federal and state income tax laws; LIFO – “Last In, First Out” inventory accounting; and more.
PRESENTERS: St Barton D. Haag, CPA | Principal and Laura T. Everett, CPA | Director at
Albin, Randall & Bennett, CPAs, an NHADA Silver Partner
Thursday, May 30
Hazardous Materials Three-Year Certification Training
SHIPPERS/RECEIVERS NEED TO BE CERTIFIED!
In automotive-related businesses, you may have employees who prepare hazardous materials, such as car batteries, air bags, degreaser or paints for shipment to other facilities or wholesale accounts. Your employees may also receive these products or transport them from distribution facilities, provide delivery services to off-site facilities or to customers.
If your company is involved in any of these activities, your business is required to provide adequate, documented training that meets all the requirements specified in 172.704 (HM-126-F). Recertification is required at least once every three years. The three-year period begins on the actual date of training.
PRESENTER: Chip Brackett
