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Conflict Resolution Through Effective Communication

Apr. 08, 2021 10:00 AM-11:30 AM
Zoom Webinar
Webinar

ABOUT THIS TRAINING

Communication Conflict is not inherently negative and is rarely about the issue. Rather, it’s about how it’s handled.

This session looks at the dynamics of conflict and miscommunication and suggests a creative resolution process that acknowledges emotional and power issues, encourages the sharing of individual points of view, and works cooperatively toward developing and implementing solutions.

Presenter Bio: 

Gerri King, Ph.D., social psychologist and organizational consultant, presents to and works with professional associations, educational, healthcare, corporate, industrial, non-profit, and governmental clients throughout the US and abroad.  Dr. King’s expertise includes a wide range of topics such as supervisory skills, team building, effective communication, motivating workforces, the dynamics of change, why people avoid success, creating a blame-free and gossip-free environment, and the changing role of leadership.  Gerri facilitates staff and executive retreats, departmental and cross-departmental conflict resolution efforts, mergers and acquisitions, strategic planning sessions, and mission & vision development.  She is the  President of the consulting and counseling firm Human Dynamics Associates, Inc. of Concord NH and author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths. www.gerriking.com

Who should attend: Office Managers, HR , Owners

Tuition: Individual Registration: $149 All funds benefit of the New Hampshire Automotive Education Foundation.

Register online or email Kaleena Guzman; or 
call 603-724-0291 to register.

Register Your Team