Though unsettling, when responded to constructively and respectfully, conflicts encourage creative communication, lead to unity, increase productivity, and facilitate positive change.
This session looks at the dynamics of conflict and miscommunication and suggests a creative resolution process that acknowledges emotional and power issues, encourages the sharing of individual points of view, and works cooperatively toward developing and implementing solutions.
Gerri King, Ph.D., social psychologist and organizational consultant, works within the private and public sectors throughout the US and abroad. Gerri - also a facilitator and keynote speaker - presents at numerous conferences throughout the year. Topics include leadership skills, team building, conflict resolution, managing change, creating blame-free and gossip-free work environments, and success avoidance.
Gerri facilitates staff and executive retreats, mergers and acquisitions, and strategic planning. She is a founding partner and President of the consulting and counseling firm Human Dynamics Associates, Inc. of Concord NH and the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths. www.gerriking.com
$199 per person.
Continuing education benefits of the New Hampshire Automotive Education Foundation.
Register Online Below or Download Registration Form.
DATE AND TIME
Apr. 21, 09:00 AM - 04:00 PM
Conflict Resolution Through Effective Communication (4/21)
Conflict is not inherently negative and is rarely about the issue. Rather, it’s about how...
Hazardous Materials Three-Year Certification Training (4/9/20)
Thursday, April 9, 2020 9:00 a.m. to 4:30 p.m. In automotive-related businesses, you may...
NH Title Regulations (continuing education) (1/23/20)
Failure to properly adhere to New Hampshire statute and regulation regarding titles can...